Buying an Oil Painting in a Real World Setting
Written by Amitai Sasson on March 15, 2007
OverstockArt.com has teamed up with PowerReviews to offer customers the ability to post firsthand accounts and impressions of the handmade oil paintings they bought online.These reviews allow customers to share their experiences on particular paintings with other potential buyers. The benefit to shoppers is that they receive a first-hand account of another customer’s experience with the product. OverstockArt also uses the reviews to improve their offering by improving quality of service to meet expectations.
“We wanted a way for our customers to share their thoughts on the oil paintings they purchased from us. We wanted to go beyond the simple 1 to 5 star rating in order to show our prospective customers that our products are solid. The new system allows the customer to post constructive criticism and gives other clients who are looking at the paintings a first hand un-biased look,” said David Sasson, CEO of OverstockArt.com.
The new product review platform allows buyers to post images and videos of the paintings in their home. This is an outstanding way for OverstockArt customers to gage how the oil painting will look in a real home. “There is no better way to exhibit our handmade oil paintings then to see them on an actual wall,” says Sasson “Hopefully the pictures and videos that people will submit will encourage our clients and help them visualize the painting in their own homes.”
Images and Videos can really make the buying process an enjoyable and unique experience. It exhibits the quality and aesthetic value of OverstockArt’s real-oil paintings in a real-world setting.
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